Simple for customers. Straightforward for providers.
One platform, two sides. Here's exactly what happens from the moment a job is posted.
Customers
- 1
Post what you need
Describe the job, your suburb and when you'd like it done. It takes about two minutes.
- 2
Receive offers
Everyday helpers, qualified providers and local businesses send you a price and a message.
- 3
Choose who suits you
Compare profiles, ratings, reviews and credentials, then ask questions before you decide.
- 4
Book and pay
Save your card to confirm the booking — we charge it 48 hours before the job and hold the money until you mark the job complete.
- 5
Get it done
Your helper arrives, does the work, and you close out the job with a rating. If you don't close it out within 3 working days we release the payment automatically, unless you've raised an issue.
Providers
- 1
Create your profile
Tell people who you are, what you can help with and the suburbs you cover.
- 2
Find jobs
Browse jobs posted near you, filtered by the categories you work in.
- 3
Send an offer
Quote your price, say what's included and let the customer know when you're free.
- 4
Get booked
When your offer is accepted the job lands in your upcoming work.
- 5
Get paid
Funds are released to your payout account once the customer closes out the job — or automatically 3 working days after the job if they don't, unless an issue has been raised — less our 15% commission.